K & I Automotive

  • 4.8 of 5 stars
3 reviews

27381 5th St, San Bernardino, CA 92346, us

(909) 864-5650

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Sep 07, 1997
I generally treat car repairs the same as I do medical work--i.e. I get always get a second opinion. I willingly pay for diagnosis. John charges more than the dealership for his work. Despite that, his "on target" diagnoses have saved me as much as $200-$500 each time on all the unnecessary work the dealership or other mechanics had diagnosed.
Jul 08, 2005
I just had to put my two cents' worth in after reading the combination of comments from the other reviewer. It was such a trip down memory lane! The price was breathtaking for me at the time, but John was so accurate in his diagnosis, and then so thorough in his explanations, that was worth the price of admission alone. Then he had to go and go the extra mile and save me a couple hundred dollars with just a piece of strategically placed electrical tape instead of the part the (Company Shall Remain Nameless To Keep Protecting The Guilty) wanted to sell me...well, let's just say he made a fan for life that day. Oh yeah, why'd I ever quit going to the guy? Remember that "kinda sorta" answer on the "timely" question up there??? Plus he was inconveniently far away.
Nov 07, 2011

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