Schatz & Krum Independent BMW

  • 4.8 of 5 stars
1 reviews

8460 Belvedere Ave, #G, Sacramento, CA 95826, us

(916) 381-3144

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Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
May 07, 2009
A coupla thoughts about Schatz and Krum . . . I was going to sell my BMW due to lousy experiences with the Sacramento dealer's service department and a lack of competent nearby shops. A friend told me about Schatz and Krum, and I'm hooked on them. I examined my car (2003 325xi) very carefully before taking it to them for a 60K service, and they were utterly, totally honest about what the car needed. I brought the car to a tire/muffler/brake shop that works on my ranch's fleet, and we put the car on a lift for a thorough inspection. Schatz and Krum identified a couple of minor items that I discovered, and they didn't even try to upsell me. I played dumb about whether or not the car needed new struts, and they reassured me that it did not. All in all, I tested them to satisfy my inner cynic, and they passed. They've treated two friends of mine well for years. I referred another friend who owns a classic Porsche to their shop after I saw how well they treated female customers. These guys run an honest shop, and I'm going to keep my BMW.

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