Fort Sutter Automotive

  • 4.9 of 5 stars
3 reviews

1705 19th St, Sacramento, CA 95811, us

(916) 447-7182

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Jan 02, 2002
Just moved to the area and had car trouble. I checked for mechanics using the Mechan-X-files site, and came across Fort Sutter Auto. I took a chance and it really was a pleasant surprise. Tom, the owner, was very friendly and informative. He diagnosed the problem, saved the worn/damaged parts, and showed/explained the problem. Price was less than I expected and slightly less than his quote. Also, he guaranteed his work for 90 days/4000 miles.
May 20, 2004
I found these guys on the mechani-x files and they happened to be just around the block from my place. All I had the car in for was an inspection and a tune-up. Not only were these guys careful to call my attention to everything they had done and why, they also gave me some advice on how I could work with some of my car's idiosyncracies. The folks at Fort Sutter treated me as a customer they hoped to have for a long time--they asked about my car's history and what work had been done on it recently in an effort to get to know both me and my car. Thanks guys!
Jul 26, 2008
Tom is always friendly and professional. His worker Eric is the same. Our four cars are always fixed correctly the first time with no surprises. I believe his prices are fair. Many friends and employees have found this also to be true. I have been taking our cars there for many years. Bill

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