H & R Automotive

  • 5.0 of 5 stars
1 reviews

2365 Sutterville Byp, #D, Sacramento CA, CA 95822, us

(916) 427-6995

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
May 27, 2007
Look no further! Henry and Ray are the world's most honest, best mechanics. They always show/explain repairs (sometimes more information than I really need to know), and their prices are usually 30-50% less than what others told me to expect to pay for said service. Their shop is in an OK neighborhood, but they always time repairs so they can put your car inside the shop if they need to keep it overnight. They love to work on Japanese cars, but will work on anything, I think. Any service they don't do themselves Henry farms out to other trusted shops (such as machining, etc.)to complete for you. I can't think of any problem we've had related to their skills as mechanics, but on the rare occasion something goes wrong ( a friend went to him for a problem that was a possible bad alternator), they install new parts to fix problems without charging for extra labor. We have been taking our cars to them for about 10 years, and I would never take a car anywhere else. I even added the 100 mile AAA coverage so that our cars could be towed there for free if we were to travel out of town and need a repair. If you need to pick your car up late, etc. they will stick around and wait for you. I just can't say enough about these guys and recommend them to everyone we know.

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