Quality Tune Up

  • 4.7 of 5 stars
3 reviews

1700 Douglas Blvd, Roseville, CA 95678, us

(916) 783-8862

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.3/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Apr 09, 2007
The Boys (Tom & Ray) are always talking about finding "a local neighborhood mechanic, a high powered gas station or tune up shop or "PRO mechanic shop." There are a few OTHER local shops, "PRO" shops, that have *dealer* prices without the new car smell because they aren't dealers but act like they are. These guys, noted nearby in this entry, play it straight. When they had a bit of trouble with a tricky electrical problem (the hardest kind to diagnose) they finally got it fixed and chose to not charge me for all the time spent diagnosing and fixing a very mysterious problem. My guess is a dealer would have charged me nearly 2 grand. (Like doctors some dealers change per service - so ironically the LESS competent the mechanic the MORE things they can replace and charge for in labor.) But the Quality shop did their darndest to keep the price reasonable and not make me pay for the difficulty of the diagnosis/fix. Once I went to this GOOD place when my truck hadn't passed smog. Instead of a run-around and extra sales shtick and attempting to sell me uneeded things, they simply replaced the oxygen sensor I needed and that was that, fixed! Cheap and easy. So, if you live in Roseville (especially near Douglas Blvd.) and need a reliable, honest reasonable place for significant but important work, timing belts, radiator flushes, brakes, U joints. They aren't as smug the the bigger cockier shops but they also DON'T overcharge for every tiny thing. They are a REAL neighborhood mechanic, they give off a very good "vibe." (A rare thing in this growing city). Anyway, now with two good outcomes it is worth writing about them. I'm thinking about bringing them cookies next time.
Jun 24, 2007
The owner of this place, Chris, is there most of the time and runs a tight ship. Chris takes the time to listen to his customers and explain things to them. Dennel, the lead mechanic is very good. He fixed more than one complicated repair on my aging truck and I haven't had any problems with those repairs. If you're like me and need to go back often for inspections and repairs, the shop keeps good customer records and treats their return customers well. As an example, last time I was there I needed some drive axle work done. After I drove away I noticed a bad vibration in the rear end. I took the truck back. They immediately looked at it, found a faulty U-joint, and admitted they should have discovered it the first time. I expected to get a break on the labor for the new problem since there was some duplicate work taking the truck apart twice, but they went further and replaced the faulty U-joint and another U-joint all at no charge. In life there are good mechanics and bad ones. A good one solves your problems. A bad one creates new problems. Quality Tune-Up is one of the good ones. Steve
Jul 18, 2009
The shop owner, Chris, is very fair and honest. My car runs better than ever before.

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