Goodwill Auto Repair

  • 5.0 of 5 stars
2 reviews

607 Parker Avenue Rodeo, Rodeo, CA 94572, us

(510) 799-4662

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Jan 13, 1999
Matt's does great work cheap. He fixed my waterpump when it siezed up. He called all around to get the best price, then went to pick it up the same morning. I decided to leave my car in his capable hands, and when I came back, he had his high school apprentice-type helper wash and wax the darn thing. Every year I get a Christmas card from him too.
Oct 16, 2001
I first went to K&L a couple of years ago when I wanted to rebuild the engine in my '85 Nissan pickup. They just happened to be one of the few local shops who would do that kind of work that I found in my phone search, and I took a chance on them because I liked their phone manner. They did a great job with my truck for a reasonable price, and even seemed like they got a kick out of doing it! They gave me me a courteous reminder when follow-up service was due, and did the work for no charge. But where they really shone was about a year later. I was doing some shopping about 25 miles from home, and when I returned to the truck I noticed that the waterpump was leaking, and when I checked it, I found that the fan and shaft were loose. I immediately started for home, but didn't make it before the fan came off entirely. I was on an uphill grade and couldn't pull over immediately because of a lack of an adequate shoulder, and consequently blew the head gasket. So I had the truck towed to K&L. I was understandably pissed off because it seemed to me that a new waterpump (which they had installed when they did the engine rebuild) should last longer than 5,000 miles, and I brought up the subject of getting a refund on the pump from the manufacturer, TRW. K&L (Ken & Lisa) agreed with me, and put in a claim for me. TRW delayed and delayed, and finally sent a rep out to them to refuse the claim. Fortunately, the rep from the parts house where they had bought the pump was also visiting at the same time, and said, "well if you're not going to pay for the guy's head gasket job, at least cover the cost of his parts", and lo and behold, the TRW rep agreed. It took awhile, but I finally got a check for $255. I really appreciated their hanging in there and continuing to bug TRW until something happened. Ken and Lisa are great to deal with, really nice, honest people who know what they're doing and do it for a reasonable price. I consider myself lucky to have found them.

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