Fernando's Auto

  • 4.6 of 5 stars
4 reviews

842 13th St, Richmond, CA 94801, us

(510) 236-6750

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.8/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Jan 10, 1999
Fernando and his wife Karen are wonderful people. They go to great lengths to make sure a customer understands the work that is being done and you feel like family when you have them work for you. Fernando and his crew are "old fashioned" mechanics---i.e., they often save you money by repairing a part or improvising for some very expensive dealer part. They are not just "parts replacers".
May 23, 2002
I picked this shop from your site. I didn't know a mechanic in my area, and so I had to go somewhere. This was one of the better experiences I've ever had. Fernando took my two dead Isuzu Troopers and combined them into one solid vehicle. Since I'd gotten both cars given to me, and they had both died under me soon after, the fact that it wasn't cheap still put me ahead when I considered the final bill. And considering all the work he did, the price was pretty reasonable. Not only was the work well done, but Fernando and Karen were very willing to give rides, and Fernando was very willing to answer all the questions I had. Yeah, as someone else said, they treat you like family. I'll definitely use them again.
Jul 09, 2007
My wife and I have had our Volvo 940 serviced at Fernando's for over 8 years. The service and repairs have always been done in a professional and courteous manner. The quality is high and the prices are very reasonable. Say hi to the two "guard" dogs. They look tough, but are sweethearts. The repair shop is located at 842 13th Street in Richmond. Tel: 510-236-6750. John in Pt. Richmond, California
Feb 09, 2009
We used to have our cars repaired here, but not for a while. Fernando and Karen are indeed very friendly and helpful, and Fernando knows how to find and fix problems. The issue that we had was timeliness. Very often he couldn't get to the work in the time frame promised.

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