Norm's Hondas Only

  • 4.5 of 5 stars
1 reviews

2635 Hartnell Ave, #3, Redding, CA 96002, us

(530) 222-5828

Email: 

Website URL: 

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Hours
 
Specialties
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
N/A
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 20, 2003
WE TRAVEL YEAR ROUND FOR MY HUSBANDS JOB..WE GO WHEN AND WHERE THE JOB DEMANDS. WHILE DRIVING THROUGH IDAHO, THE HONDA ALTERNATOR DIED ON A SUNDAY MORNING, NEAR TWIN FALLS. SEARS WAS THE ONLY OPEN SHOP IN TOWN AND HAD NEVER PUT AN ALTERNATOR ON. WELL WE HAD TO BE IN PRICE UTAH BY 0400 MON. MORNING. IT TOOK ALL DAY BEFORE WE WERE AGAIN ON OUR WAY. THE CAR RAN FINE, BUT THE WATER PUMP(IT HAD LESS THAN 1000 MILES) FAILED 3 TIMES IN DIFFERENT STATES IN THE NEXT YEAR. FINALLY, AT HOME TOOK THE HONDA FOR A CHECK UP AND TOLD NORM OF THE MULTIPLE WATER PUMPS. HIS RESPONSE"THEY FORGOT A WASHER, HE REPLACED THE WASHER AND MY WATER PUMP WORKS WITHOUT FAILURE. SAME THING WITH A VACCUM HOSE LEAK. A COUPLE OF SHOPS IN MONTANA COULD NOT FIND THE PROBLEM, HE DIAGOSED IT ON THE PHONE AND IT WAS A NOMINAL FEE TO REPAIR. I AM AN IRREGULAR CUSTOMER DUE TO THE TRAVEL, BUT HE HAS BEEN DIRECT AND RIGHT WHEN DEALING WITH ME. THANKS MAGGIE

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