A & E Automotive

  • 5.0 of 5 stars
6 reviews

1869 E. Walnut Street, Pasadena, CA 91107, us

(626) 795-9825

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Sep 06, 2008
A&E Automotive knows Fords! They have lovingly serviced my 1999 Mustang and my son's 1992 Explorer for many years. They fix what is wrong and go out of their way to figure out the most difficult problems. They give you a heads-up on any developing issues (how soon brake linings will need to be replaced; an emerging transmission leak) and will work on any problem until it is completely solved. Their prices are very reasonable, and the guys in the shop are intelligent, pleasant and a pleasure to deal with.
Sep 28, 2008
Great service....Last time, I dropped off my '99 Grand Marquis (rough idle), took the train home, and found amessage on my phone telling me what the problem was. They had it ready that afternoon and at a reasonable rate. And they work on all makes, not just Ford & Mercury.
Mar 16, 2010
I took my grandmother and her car, an Escort to A & E Automotive, based on a friend's recommendation who found this shop in the Pasadena paper, since it won best automotive shop in Pasadena. I was very impressed with their service and their honesty. We met with Ron, who is the owner, and he gave us a very fair price. As a woman, or a grandma, you worry about some of these automotive shops taking advantage of you or overcharging. This was not the case there. Ron diagnosed the problems and suggested ways to repair them. He kept the car for a few hours and called in-between in order to let me know what he found. I have now been to him a few times, and both he and his staff are wonderful. I would strongly recommend this shop.
Nov 07, 2011
  • N/A
Mar 31, 2010
WOW. Ron is amazing! I went to A & E Automotive today for the first time. I was referred by a family member and coworker and was encouraged by the survey feedback on this site, too. Ron listened carefully and was extremely thorough in trying to identify a noise my Honda has been making for the past week and a half. Unfortunately, my car wasn't making the noise today (of course!), but Ron didn't charge me for the time spent trying to diagnose it. He even rode with me in the car while I tried to replicate the noise. I highly recommend A & E Automotive!
Dec 01, 2010
This place is great. They have helped me with my 2002 Ford Explorer many times. Ron, the owner, is nice to talk to, very helpful and honest. I have never felt taken advantage of, and their repairs have always been great. Thanks for taking such good care of my car.

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