Whities Automotive

  • 4.8 of 5 stars
3 reviews

1640 E Walnut St, Pasadena, CA 91106, us

(626) 796-7617

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Oct 07, 2005
As a woman, I never know how I'll be treated in an auto repair place. Sad, but true. I hate my Volkswagen dealership, who I can't trust at all, so I always bring my car back to Whities. Before I had my Volkswagen, I brought my Saturn. My husband also brings his Saturn, and before that, brought his Toyota. We've recommended them to countless friends and family members. The best thing is that this is a family run business, and Barbara always takes the time to describe the problem, the solution, which services I can wait on if I'm low on cash, etc. They're understanding and helpful, and I trust them, which is very important.
Mar 09, 2006
We have been taking our cars to Whities for 10 years. We recommend them to our friends and many of them have become recurring customers there as well. I used to comparison shop when I needed expensive repairs done, and they were consistently 30% cheaper than the dealer and comparable or better than other independent shops. Barbara takes the time to explain what's wrong and why it needs to be done now or how long it can wait. They are familiar with and have a good relationship with suppliers of all types in the area and can tell you where to get the best deal on tires or other services that don't necessarily require a mechanic (although they will take care of those things as well). Getting a ride to and from the shop elsewhere in Pasadena is never a problem, and our cars are usually done that day or the next, even for complicated or multiple repairs.
Nov 20, 2008
Barbara and Whitie have serviced our family cars for over 25 years. Our children, their friends, and many co-workers have all used their services with complete satisfaction. Besides the typical servicing they have maintained my 1930 Model A flat bed truck and helped with the construction of a 1965 replica of a Shelby Cobra roadster. Both still return for periodic check-ups. Now, if Barbara would just give a discount for repeat customers...... A fair price for good service is too quickly disappearing. Get to Whities before they retire.

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