Petersen Automotive

  • 4.8 of 5 stars
6 reviews

1556 E Grand Ave, Oceanside-Escondido, CA 92027, us

(760) 738-4800

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Reminds you when routine maintenance is needed
Keeps track of your cars repair history for you
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Apr 17, 2008
Last year Brad, made a point of giving me a thorough explanation of what was happening with my car's air conditioning unit and why it DIDN"T need repair. He should have at least charged me more for his time. Today I'm on this site looking for his phone number because I need to take another car to him for service. He knows his stuff and he's honest. What else can you ask for?
Mar 30, 2001
They have digital imaging of many components/parts on cars that helps explain what broke, what will break, as well as sound effects on PC to imitate sounds cars make when acting up, etc... It has to be one of the cleanest shops in San Diego County, as the floors in the shop could literally be eaten off of. They have a clean waiting room and are the FIRST ASE Blue Seal of Excellence Facility in Escondido!
Mar 30, 2001
Petersen Automotive is Escondido's FIRST ASE Blue Seal of Excellence Facility. It is unbelievably clean and bright in the shop (epoxied floors). Brad and his wife Dawn are owners/operators. Brad is a member of the ASE Workshop team that writes/re-writes t
Nov 16, 2004
Brad and Dawn have the only shop I'll let work on my cars. On one visit Brad suspected a recall may occur on a part he replaced. 3 months later, when the recall happened, he called to tell me about it and to submit my receipt to the manufacturer for reimbursement. Also, he STILL HAD the old part from my car, in case there were issues with the manufacturer. Brad will take as much time as necessary to explain a repair so you understand what they are going to do. Their shop is about 14 miles from my home, but I don't mind because of the quality and service I receive.
Mar 31, 2005
They have done routine maintenance on my wife's Toyota twice, both times explaining to her what they were doing and doing only what was needed. Saved us a ton of $$ by pointing out that an engine warning light was due to a catalytic converter going out and that this part was still under warranty and we should take it to the Toyota dealer for that problem. Their prices may not be the lowest, but I feel they are worth it because we'll only get charged for things that actually need to be done.
Mar 29, 2007
Brad is incredibly dedicated. He often stays late if he gets backlogged. He works tirelessly to ensure your vehicle is working correctly. If a repair is unnecessary or there is a cheaper alternative, he volunteers it.

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