Diamond Auto Body

  • 5.0 of 5 stars
1 reviews

689 Thomas L Berkley Way, Oakland, CA 94612-1312, us

(510) 763-8248

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
N/A
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Nov 12, 2006
I had an amazing experience with Victor Pouncil, the proprietor or Diamond Auto Body Shop, who sold a used Mercedes to me that turned out to have a bad head gasket. Within a few days of purchase, the car started having problems. Everyone told me "Caveat Emptor." I was terrified that I had just been taken to the cleaners. I had no reason (and no hope) to expect Mr. Pouncil remedy the deal. I was terrified. I could not afford another car outright. But Mr. Pouncil kept trying to solve the problems with the Mercedes and then the head gasket blew. To my utter astonishment, he said he would make it right. He eventually found a replacement car (a slightly better and one year newer Volvo) at auction which he gave to me and he retook possession of the blown-head-gasket Mercedes. My Volvo has been running perfectly for over six months now and I love it. I am proud to recommend Victor Pouncil as a truly honest automobile body shop owner and worker. Maybe I should have said in the little survey that I am a biased customer because I am now biased in his favor because he proved himself to me to be trustworthy, and that is a rare thing these days.

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