Jaguar Service Continental Imports

  • 4.9 of 5 stars
4 reviews

2215 International Blvd, Oakland, CA 94606, us

(510) 532-6603

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jan 24, 2005
JC is one of these finds that make you want to keep the car just because you finally found a mechanic that you trust implicitly. The local Jaguar dealer (Cole European) charged me more than $4000 for things I didn't need and never fixed the problem. They just kept changing parts and charging a fortune. They even said they didn't have the codes for a 97 Vandenplaats. Continental kept working on the car until they found the problem...an obscure part that was intermittently faulty. He didn't charge me for any of the diagnostic time and explained the problem. It took him several days of work to diagnose a very wierd problem. I'll never go anywhere else for Jaguar work...particularly the dealer. He and his son are gems!
Nov 07, 2011
  • N/A
Oct 07, 2011
JC and Carlos are Jaguar specialists and know the cars inside and out - especially useful for Jaguars that tend to have "character" or "attitude". They spend the time to diagnose intricate problems, and JC, being a mechanic of the old school, will fabricate and fashion a solution which the dealership would insist can only be corrected by a replacement of a major and very expensive component. You can feel they have passion in what they do and this comes through in the end result. Their pricing is reasonable and will stand by their work. I love my Jag and wouldn't take it anyone else to service.
Mar 23, 2012
  • potdoc
There is nowhere else to take your Jag, plain and simple. I was researching Jag info prior to buying my used 2001 XK8 and found their website - their clear information on the cam chain tensioner issue enabled me to get a $1500 discount from the dealer in order to have it taken care of. Carlos spent time on the phone and via email answering my questions before I even came in! I brought the car in to them to have it checked out prior to finalizing the purchase - I got a complete evaluation, with labelled photos, via email that night! 2 weeks later I brought it back to have the tensioners replaced - they did all the seals and gaskets as well, in addition to a couple of additional minor issues, at the price quoted, with the old parts on a tray ready for my inspection on pickup. Clear and thorough descriptions of the issues to a non-mechanic like me were really helpful. I completely trust and respect Carlos and JC for their knowledge and honesty - over 40 years looking after Jags means they know what they're doing - and they're genuinely nice people too!!

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