Yao's Auto

  • 3.6 of 5 stars
8 reviews

6335 San Pablo Ave, Oakland, CA 94608, us

(510) 653-3221

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.4/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
1.0/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
3.2/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jan 25, 2007
Recommended by a friend, tried Yao for the same reasons as previous reviewers. Was not disappointed. Yao gave me options to repair my valve sick Escort. To repair would have been a little pricey and I was offered an exchange engine (used) installed for not that much more. No hard sell at Yaos, just decent work at a (now days) decent price. I like 'em and I recommend 'em... <HM>
Jul 18, 2003
Very knowledgeable &amp; dependable!
Sep 25, 2003
Brought my 13-y-o Oldsmobile with a blower that would not stop blowing (even with the key off). Mr. Yao diagnoised the problem and called to say the part would be about $230 plus labor. He gave me the option of having a switch installed that would turn the blower off and on. I was able to get out of the shop and back on the road for considerably less than $230 plus labor. Mr. Yao was very kind, competent, and fair; he is an honest mechanic. I will definitely go back again.
Nov 07, 2011
Feb 18, 2005
Probably THE most honest interaction I have had with car care professionals. I needed to have my 60,000 mile checkup - they gave me a very good estimated price for the work and then came in under the estimate. I would not hesitate to recommend them for your auto service needs.
Feb 24, 2007
I had a coolant system leak on a 1993 Pontiac Sunbird. I brought in for a pressure check and soon recieved the verdict that the raditor was shot. Mr. Yao replaced the radiator, thermostat, and bottom radiator hose. When I came to pick up the car, Mr. Yao pointed out two other minor problems. One he was able to repair by replacing a lost bolt. For the other he told me to purchase a gasket from Kragen and all would be good. Mr. Yao is always very honest and thorough. His prices are fair and you feel as if you learn about your car when you take it in.
Dec 31, 2007
I am so fortunate to have found Mr. Yao. I went there for a smog check, but I had noticed (one week prior) that my brakes were making a bit of noise. He investigated all of my brakes free of charge, took the time to point out (really point out...with a lamp and a diagram while it was up on the blocks) what was going on, how much it would cost, and how long I could reasonably wait before getting work done. It was cheaper than expected and perfect. He even took it for a test drive to make sure all was well. My only complaint would be that things can take a bit longer than usual just because he is *so* nice and accomodating. While I was waiting for service, he and his workers would stop service on my car to take a look at the random people showing up. The total service ran a bit later than anticipated, but was cheaper than projected and, more importantly, well done.
Oct 11, 2011
I just moved to the Bay Area and left my beloved mechanics behind in Chicago. As a young female, I know better than to just take the word of someone dishing me out a quote for work on my car. I have unfortunately fallen victim to looking innocent in the past. My silly mini-van is in need of new front brakes (pads and rotors) which I knew before consulting anyone but looked up online and spoke with my Dad. I searched for a good mechanic via this website and double checked with yelp. Good reviews all around. Just around the block. Perfect. So I called ahead and stopped in and asked for a quote. He tells me that new brakes and labor will run me $280. Hmm, I feel like this is a bit steep. Call my Dad who says it sounds steep to him but has no idea what parts run for out here or for my model car. And that I should check with an auto parts store. I find myself across the street at the very auto parts store that supplies this mechanic and ask for a price list for the parts. Brake Pads $43.45 - 55.76 Rotors $30.39 ea. total parts = $104.23 - 116.54 He said labor cost $80hr This job should take 45min ( or to be generous 1 hr) So this should cost $196.54 Quote $280 So what is the extra $100 for...

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