Roger's Autoworks

  • 3.2 of 5 stars
7 reviews

3022 Broadway, Oakland, CA 94611, us

(510) 465-1705

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.8/5
They are competent
4.2/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
2.3/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
2.5/5
They are always honest
3.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
3.4/5
The hours of operation are convenient for customers
3.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.2/5
Jan 10, 2009
I bought a 1977 Alfa Spider a number of years ago and heard that Rogers was the place to take it. I've taken it there for all of it's repairs (minus one when it broke down at a service station that happened to work on Alfas - which only reinforced why I take it to Roger's). I've never had any problems with Roger (I'm a woman) and have never felt talked down to. Once I brought the car in for some minor work and Chris had noticed that the turn signal didn't reset after going around a turn so he just took care of it. I had noticed the issue but hey, it's an old car. Regardless I was happy to have it fixed. It isn't inexpensive to get my car repaired there, but I know that they will use good parts and will do the job right. My car will be purring as I pull out of the shop and I can feel confident that I can drive all over the place without any problems.
Jul 19, 2000
Roger and his main other mechanic Chris are generally very good mechanics and do their work well, as far as I can tell. The garage is clean and well organized. They don't do rides or assist (in any way I ever knew of) to help people get anywhere. My main problems with Roger is that he repeatedly treated me in a demeaning, belittling manner. On occasion he did work on my car without my clear consent or understanding. When I asked questions on how something worked or why it needed repair he takled down to me, treated me like an idiot. I saw him with many other people (MEN) and he didn't act like that so I thought it was a personality conflict and continued to go to him. It's not so easy to get a good mechanic for a fussy, older Volvo. Then, he treated other women friends I referred to him the SAME WAY!!!! I quit. They quit. 'No reason to put up with abuse from some man I don't have to see or be around.
Nov 07, 2011
  • N/A
Nov 14, 2003
They did a total overhaul of my Alfa's engine. For the real info I always went straight to Chris -- he's nicer and more communicative than Roger, who seems to deal more with payment than anything else. The total cost of this work was significantly greater than their estimate, but then the car is 35 years old so I can't fault them for that too much. As far as I can tell they did a great job and were always good to point out improvements or while-we're-at-it options. Still, for classic Alfas I'd rather go to Glenn Oliveira in Berkeley. He needs at least a couple weeks of lead time for any real work though.
Dec 02, 2003
  • N/A
I've been knowing Roger for years. I'm actually third generation going to him. My grandmother was impress by him with his knowledge and his get it done attitude. If anyone knows my grandmother she is very hard to impress. My mother went to him for years with her car and when I got my first Volvo at 16, I started going to him. Now I have a 740, I'm 26 and I still go to him even though my Volvo isn't my main car anymore. I made the mistake of having work done to my car by someone else a couple of years ago and paid two times the amount that Roger would have charged me. A little insight on Roger, he is not the kind of person that has time for idle chit chat. He loves working on cars and relates to cars better then people. That doesn't mean he rude to people, or women. He just likes to get his work done. It's his way of relaxing in his own element. I have never seen Roger treat women in my family wrong or any other women. Like I said, I've known him for years, I would estimate, 15 plus years. I just wish he would work on Toyota's.
Jan 22, 2004
I've had two Alfas serviced at Roger's, a 79 Alfetta and a 74 GTV. Initially I was impressed by Roger's honesty and fair pricing. After they had trouble repairing my Alfetta (but no trouble charging me), I started taking it to Monza Motors in The City. After I got my GTV, Monza had trouble fixing a problem with the fuel injection so I took it to Roger's and they did a great job for much less than it would have cost at Monza. As they told me, the Italian mechanics know a lot more about Webers than Spica. Anyway, the next time I need a repair, I will go back to Roger's. They haven't been perfect, but at least I think they are honest and feel they've never tried to rip me off.
Dec 22, 2006
Actually, I stopped going to Roger about 1995 when I sold my last Volvo, but I darn near bought another Volvo so I could use Roger. He looked at my Audi, but had only disdain, and Japanese cars...! But for my Volvos, he was fabulous. Even sold a used Volvo for me, I got a reasonable price. I agree with the other reviewers, he likes cars better than people, but if you just want your Volvo fixed by an honest guy for a fair price, take it to Roger. He'll make it right.

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