North Hollywood Auto Repair

  • 4.6 of 5 stars
3 reviews

5451 Tujunga Ave, North Hollywood, CA 91601, us

(818) 769-2334

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jul 09, 1999
I found Karen through a friend. She has always dealt with me on a professional, yet interested basis and always makes the customer feel welcome. She is honest in saying she is not the cheapest place in town, but she does good work and is always the first person I call when catastrophe strikes. My car has not needed lots of repairs, but recently I had a problem that I couldn't diagnose, and neither could she immediately. But I had my car back quickly and properly repaired (withing 24 hours.) She has also explained how I could do some of the minor repairs myself, so as to save time and money. Further, she teaches a self-maintenence class (aimed at women, but open to all) one weekend a month.
Feb 27, 2001
Karen is great, and very honest. I'm not sure I'd trust her mechanics for difficult or out of the ordinary jobs, but it's a great place for basic repairs, routine maintenance etc.. If you don't know a lot about cars and/or you're worried about getting ripped-off this is a great place to go. Karen will patiently explain everything to you, and won't take advantage of your ignorance.
Feb 16, 2007
Karen's very agreeable and always goes out of her way to make her female customers feel comfortable. She DEFINITELY never tries to overfix your car or pad the bill. I've seen her talk people OUT OF getting things repaired! I took 2 used cars I was thinking of buying to her shop for a quickie inspection. First car, before even putting it up on the lift, she spotted a fatal flaw I had missed. Saved me a lot of grief. Second car, one of her mechanics inspected. Rightly pointed out some things that needed to be fixed but also recommended a bunch of stuff be fixed that in reality was completely fine. I don't think he was being dishonest, just banging out the job quickly for a mere $40 or $50. Still worth the money. I always recommend her shop. WAY better than Pep Boys ("Rip Boys") where they'll try to sell you everything under the moon if you let them near your car!

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