Super Automotive

  • 5.0 of 5 stars
1 reviews

4741 Lankershim Blvd, North Hollywood, CA 91602, us

(818) 762-4376

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
May 04, 2006
I was given an estimate of over $4000 to replace a catalytic converter and complete other repairs on my 318ti at Century West BMW (dealership) down the road. When I passed on the dealership's offer, they were rude and refused to give me a printout of the repairs they estimated, and I paid $126 for the estimate! I had to push for the service person to finally hand write it on the invoice, which I promptly took to Shaun at Super Automotive on the advice of a fellow BMW owner. Shaun treated me with utmost respect and care, taking all the time necessary to explain what repairs needed to be done, even drawing diagrams and pictures for me of car parts when things weren't totally clear. The first words out of his mouth when I explained how frustrated I was with Century West were "Everyone deserves to be treated with equal respect, no matter what gender, race or age." I am an female in my mid-20s, and many dealers assume I know very little about my car and will just wave "okay" to whatever they say. He determined that the same repairs needed to be done, but charged me $2200 for them instead. Never again to the dealership! I've been singing Shaun's praises to my friends and colleagues, and can't say enough about his honesty and friendly demeanor. He gets it done quickly (2 days!) with the best quality, and a 90 day/ 4000 mile guarantee. The sign on his shop says "European Automotive," but I wouldn't hesitate recommending anyone to him. And any Bimmer owners out there... he's a BMW owner himself so he knows the deal.

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