Dinan BMW Mini Service

  • 5.0 of 5 stars
1 reviews

2232 Old Middlefield Way, Mountain View, CA 94043, us

(650) 962-9401

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Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
May 17, 2006
Dinan is a BMW tuner shop, but they also perform regular service on BMWs. I've had my car in 3 times, 2 times for scheduled service because I refused to pay the high dealer prices. I liked that they took the time to explain all the details I cared to hear about and on the second service they found an issue on my front suspension that I have tried to get two BMW dealers and a Wheel Works to find (w/o luck) and I didn't even tell Dinan anything! They provided me with an estimate on the suspension and another issue with a recommendation on when to do something about it, e.g. "should be done soon" and "keep an eye on it" - made it very easy for me to make a decision. Their price is as promised, work done on time, they call if they find issues beyond what was agreed - does it get any better? It's far for me to go there, but having a reliable and extremely knowledgable mechanic is worth gold!

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