Steve Smith's Auto Service

  • 4.9 of 5 stars
4 reviews

1900 Old Middlefield Way, #E, Mountain View, CA 94043, us

(650) 965-0990

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Dec 12, 2000
I arrived with my car in bad shape (had to have it towed). They helped me finding someone to tow it, explained me what the problem was in the first 1/2 hour, and told me what they were going to do to it. At the end of the day, I got a phone call from them and they told me that the job was done, and pointed out to me other problems that the car had. He actually told me that the car was indeed in bad condition (already knew that), but that considering the mileage it already had, any more repairs would not be worth it. Thanks Steve for a friendly and fast service!
Jul 21, 2009
I refer my friends to Steve all the time. I have never heard of anyone having a bad experience with his service. I had my mother always go to Steve after she same home with a 1200 bill and the work was not done at another shop. I got the money back, but told her to always see Steve. His prices are not cheap, but he is honest and truthful. Steve is and will always be someone I refer people to.
Oct 29, 2009
I have known Steve for a VERY long time. He was the only one who I let work on my '76 Camaro. When I got my new Blazer, I would take it to the dealer while it was under the maintenance warranty, but when that expired, I went to Steve for any car repairs. I will go to him when I get my next car as well. He's friendly, honest and all around nice guy. I would definitely recommend him to anyone who asks about a mechanic.
Nov 05, 2009
Steve repaired our air conditioner problem in quick time for a very reasonable amount ( under $300 ). It is still working great today :)

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