All Automotive

  • 4.9 of 5 stars
4 reviews

2622 Bayshore Pky, Mountain View, CA 94043, us

(650) 969-1300

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 12 months or 12000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Sep 09, 2006
The first time I went to him, he fixed a problem that an AAMCO mechanic had not been able to fix in three months and five visits. Terry fixed the problem (cleaned the mass air flow meter) within a day and a half and explained the mechanics of it when I picked up the car. He LOVES his work, has a passion for explaining things, and radiates integrity. Then yesterday... My car is six years old and almost at 50,000 miles. It's never had a brake job. They are sqeaking (have been for awhile). It's time. So I called Terry (All Automotive). When I told him I needed an oil change and a brake job and asked if I could come in Monday, he replied, "You can't wait until Monday. You will probably drive the car over the weekend, yes? A car with that many miles that has squeaky breaks needs to be fixed immediately. I would not be able to rest over the weekend knowing this. Bring it in tomorrow." Yeah, I know I'll pay him for the work he does. It's just a business transaction. But the fact that he was concerned rather touched me. He's a two-man shop with a lot of business and he's going to work me in because his ethics won't permit him to wait until next week. How often does that occur?
Nov 07, 2011
Apr 12, 2009
Terry is great. I've been taking my cars to him for ~5 years for regular maintenance and repairs. He is very honest and gives good advice on what to fix and what to leave as is. His prices are great and he is pleasant and easy to deal with.
Jun 12, 2011
I selected "Biased Customer" because All Automotive is the best independent shop I've ever used, period. In the past I had been so burned by other shops that for 10 years I only went to dealers. My mom has been going to All Automotive for years, and recommended it highly, so I gave it a shot. Now I've been a regular customer for about 5 years, and the work is always great, and the prices are way better than the dealerships. If you're looking for a great shop in the South Bay, give this one a try. I bet you'll keep coming back.

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