Steve J Yoo Auto

  • 4.7 of 5 stars
3 reviews

3330 W Vernon Ave, Los Angeles, CA 90008, us

(323) 293-5313

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.3/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
3.3/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Jul 06, 2008
As soon as I brought my vehicle in, the shop owner and two other workers came over to survey my engine for trouble. They shared their knowledge with each other to isolate what my engine trouble might be, and then gave me a run down of what they'd assessed. The owner was very clear as to what they weren't sure it was, what they were sure of, and then gave me a run down of what they could do to better isolate things in the most affordable way, which was already much more affordable then other quotes I had gotten. I had them start the process of elimination. The first attempt made my vehicle run better, but I was still having two of the prior three problems. I brought it back in and even though the owner thought for sure he knew what it was, he had the others look at it to be more sure. He again quoted the high and the low price of what things could cost, but was very certain it would be the low, I left my vehicle over night. The next day he'd called me with the good news of my vehicle running great, and charged me a very very low fee, and sure enough my little truck has been running really great ever since. I absolutely recommend this guy and his team to anyone in the area and beyond.
Sep 26, 2009
I first chose him because he gave me the best quote on a clutch job, an amazing price compared to so many other mechanics (all the others were around $500.00, and his was around $350.00 for the exact same repair). After that, when I needed emergency work done, I was ready to spend alot of money on something I thought could only be repaired with a built engine, but he stopped me and said, "let's look, first, at what else it could be before we go that route (I'd never heard that from other mechanics I'd gone to), and then after he had my truck for a day, he called me back to explain how minor the repairs would be thet needed to be done (other mechanics would opt for the more expensive alternatives whether it needed it or not). Ever since then it's been the same, or similar, story.
Nov 19, 2010
I have a new mechanic now! Steve, the owner, was very friendly, competent, and even when I thought that the problem was something that was going to be very expensive, he said, "Let's have a look." It was something that cost me a fraction of what I thought I was going to pay!! I HIGHLY recommend Steve and his team!

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