Long Automotive

  • 4.9 of 5 stars
3 reviews

2801 Rowena Ave, Los Angeles, CA 90039, us

(323) 668-0810

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
May 31, 2008
This is the first time I checked this list. Was surprised Long wasn't on it, since my neighborhood is a heavy npr listening area. Anyway, these guys at Long have been just wonderful. They don't do all the notifying, record keeping, etc. but they are wonderful to deal with and cheap. The first time I went to them was when my Honda's cooling system went out. The Honda dealership in Glendale told me it all had to be replaced (for some astronomical sum). Long just fixed a leak and charged me a few bucks. I've been going to them ever since. They are cheap, do excellent work; I've never had a complaint. When it was time to start servicing my next car, an Acura, I stayed with them. I've never been disappointed. You do have to ask them to check stuff. They don't have a "so many miles, check this" list. But the savings for a car out of warranty is worth it. It also helps that they are within walking distance.
Oct 28, 2009
I'm a recent transplant to the L.A. area from New Jersey. My old, high mileage car failed smog on the initial test, and correctly and rapidly diagnosed that it needed a new catalytic converter. Dave worked with my hectic schedule ( I work 6 days a week), got my car done fast and well so I could re-test it on my one day off, and the car passed California smog with flying colors after the repair, which was very reasonably priced for what it was.
Mar 17, 2011
Long Lim and his staff (Dave, Pong, and several others) are excellent. They provide honest and timely service and would rather avoid costly repairs where they are not necessary. They fix stuff fast, are very friendly, and are a wonderful resource. We recently moved away and miss them. When we left town (to move to Virginia), we took our 2006 Matrix in to have the serpentine belt replaced. Long performed the service free of charge--and wished us good luck at our new home. We doubt (but hope) that we will ever find such a fantastic mechanic.

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