Crestview Service Center

  • 4.4 of 5 stars
13 reviews

9201 W Pico Blvd, Los Angeles, CA 90035, us

(310) 274-5845

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.4/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
3.8/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.3/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.6/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.9/5
Apr 05, 2000
Actually, I'm rather surprosed that Crestview isn't already in the database. Maybe Steve's clientele has been trying to keep him Crestview a secret--and I can hardly blame them.My family has four cars, one for each of us. Three are Jeeps- two Grand Cherokee V8s (95 & 97 I believe), one 91 Cherokee v6 4L-HO, and one '88 Saab 900S convertible. As I would imagine many Westside families do, for ages we took our cars to the dealerships of service. The jeeps, first because they were new and warrantied, and then because of their supposed sophistication. The Saab went back to Lindquist (gone now) every time it hiccupped (usually pretty worrisome hiccups) which was pricey, and ultimately useless. Turns out that both the Saab dealer, and the Jeep dealer (Buerge) are all owned by the same outfit. We were getting bilked outrageously, and at great personal inconvenience--and the repairs often proved temporary, or entirely ineffectual. When this situation really got out of hand (the Jeeps aging, the Saab straight-up _old_) we knew we had to figure something else out. We're not car people, though, and didn't really know any reputable private mechanics. We had had our share of misadventures, sure, but up until that point they had only served to reenforce our illusion that reliable quality service was easiest to find at the dealership. Ha. Hah-ha. Anyway, we were referred to Crestview through a family friend; now our auto-repair troubles are over. The Kreigers are professional, intelligent, understanding, courteous, even humorous, and HONEST, HONEST, HONEST... You'll be told immediately if completeing a repair makes poor economic sense, or if you'd be better off taking minor work elsewhere. Similarly, excellent referrals are in the offering if Crestview doesn't deal with your specific problem. This is rare, however. They work on all kinds of cars, and they are never not busy, which is a good thing in my eyes. They will arrange for after-hours drop-offs, if neccesary, and are very good about keeping you apprised of the status of your repair. The sheer volume of letters, photos, and other memorabilia that covers that walls of their little office is a testament to the loyalty of their clientele to this excellent father-and-son shop. If nothing else, I recommend including them when making the rounds with some spot of trouble. I won't take my car (the v6 4L Jeep--125k miles now) anywhere else--and I spend most of my year in Portland, Oregon! (They've kept it going up and down I-5 and US-395 for years now. Without them I might very well find myself stranded at school at the end of term, unable to come home and forced to accept some unspeakably servile form of employment merely to subsist. Egads!)
Aug 02, 2008
These guys are terrific. I was referred to them by someone who lives in my building, and when my old 1989 Ford Tempo began to turn off while I was driving I decided to give them a try. They've been super, and one of the interesting things is that old cars such as mine are trickier to diagnose because they don't have all the computer info, so a mechanic really has to know his way around a car in order to repair it...the mechanics at Crestview always come through and makes me feel confident in my ride...can't say enough good things about them.
Nov 07, 2011
Oct 08, 2003
How many car owners can say that their relationship started as professional with their mechanic and actually became a friendship? Great people, capable mechanics, reasonable repair prices performed in a timely and professional manner, and no unnecessary work done! I trust them, and even have my daughter call from college to get second opinions on the work recommended by her local mechanic.
Jun 18, 2006
Crestview Service - What a great place! By far the best experience I've ever had in all my years of driving. After some serious nightmares dealing with a VW dealer I decided to try out this family-owned shop. I had heard from someone that they were good, and it turns out they are much better than good. Extremely competent, reasonably priced, very friendly, call you regularly with updates on your car, and just down the street from a rental car agency that charges only $20/day - what more could anyone ask for. Needless to say my days of going to a dealer are over. I've found a new home with Crestview!
Nov 07, 2011
Sep 02, 2006
All my friends in the neighborhood use Crestview. Mike is friendly and helpful and honest. I have been VERY happy with the service I recieved and due to my experience with them, I will never use a Jiffy Lube or other non=indepenent shop again. My only regret is that I moved to Pittsburgh and have to start all over with someone new!
Oct 17, 2006
Crestview Service, Inc.'s operating culture is highly customer oriented: courteous, patient, responsive, knowledgable, informative, efficient, experienced. All of these qualities have been evident in my relationship with them since the mid to late 1990s, resulting in having received excellent service at reasonable cost. In brief,this firm offers outstanding value.
May 20, 2007
I inherited Crestview from my in-laws, who have been going to them for well over ten years. Even though I'm naturally skeptical of mechanics, telemarketers, and radio call-in show hosts, I have complete confidence in the guys at Crestview. I don't hesitate to OK repairs they suggest, and they don't take advantage of my trust. My only complaint is that they aren't open on weekends.
Nov 07, 2011

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