West Coast Volkswagen Repair

  • 4.8 of 5 stars
3 reviews

2709 E 4th St, Long Beach, CA 90814, us

(562) 438-6156

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Mar 16, 2007
First of all, they only work on VWs. And the "cash only" sign really means the green paper kind, not pay with credit card the same day. As a repeat customer who lives in the neighborhood, they will take my check. And they're only open Tues-Sat. But they're fair and honest; they really know VWs; and they usually don't charge for diagnostic work. The first time I went in there another mechanic had told me I needed a major brake job, but he didn't have the parts for a VW. West Coast inspected my car and called BS on him; told me to come back in another 3-4k miles -- no charge. One more disadvantage -- they get backed up sometimes, and can't complete the work the day you bring in your car, and since they're closed Sun. and Mon., sometimes that means bring it back next week. And right now, I've been waiting a couple days for a call to see if they can fit me in this Saturday--but I don't really wanna take my Cabrio to anyone else. They always seem to have several vintage microbuses and bugs around they're doing rebuilds on, but they also get a lot of newer VWs.
Nov 07, 2011
  • N/A
Feb 23, 2010
I've been taking a '79 Bay window to Debbie for a few years now. It took several visits to get a gas leak fixed, but otherwise working with her has been flawless, and I'm a little bit of a high maintenance customer. I mean I want these done fast, right, and cheap. She also finds out-of-production VW parts very quickly. Bus is purring at this point. I drive past several other VW shops, because going to her has been that good. They do take credit cards, in fact, she can do it over the phone, so there's no paperwork when you pick up.

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