Benson Automotive Service

  • 4.8 of 5 stars
1 reviews

4110 Fairview Rd, #H, Hollister, CA 95023, us

(831) 637-8934

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Feb 09, 2007
This is a mom 'n' pop shop. Don Rovella is the lead mechanic and his wife and partner, Billie handles the front of the operation. Why does a guy named Rovella own a shop called Benson's? It's complicated. The Rovellas purchased the business a few years ago from a guy named ... Benson! Not long after the Rovellas moved in, my daughter came home from college in her 4wd Toyota pickup, circa 1992. This vehicle has been ridden hard and put away wet. 200,000 hard, hard miles. She went to a shop we had patronized for years and received an estimate that ran well over $2,000 -- the remainder of her summer earnings. (Mechanic's radar must've told them how much she had.) After a tearful phone call, I told her to recover the vehicle which was said to need entire new brake assemblies, ball joints, tie rod ends, etc. She got to the first shop after she had recovered, and had to write a check for almost $500 to get it our of ransom, work that was not authorized. What does she know? She was only 18 at the time. I directed her to a guy I had heard good things about -- a friend of a friend kind of thing. He explained it like this: a truck with 200,000 hard miles should be roadworthy and safe, but it shouldn't drive like this year's model. Brake rotors had plenty of meat left on them, ball joints were ok. A tuneup brake shoes, some hoses and belts and a few tweaks and $270 later, our baby girl is back on the streets, making California a little less safe for pedestrians. Since then, we've had the family fleet through. Fine folks, immaculate shop, free shuttles and ridiculously low prices. I even caught them working the Friday and Saturday after Thanksgiving last November. We've only had Japanese cars through -- the Black Widow (the Toyota truck), a CRV and a VW Cabrio. Smiles all around.

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