Renick Subaru

  • 5.0 of 5 stars
1 reviews

1100A S Euclid St, Fullerton, CA 92823, us

(714) 871-9300

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
N/A
They complete the work in a timely manner
N/A
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
N/A
The hours of operation are convenient for customers
N/A
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Dec 23, 2010
My 2001 Ford F-150 would crank, but would not start. The fuel was down to about 1/8 of a tank and I was parked facing somewhat uphill, so I got road service to add some gas. No luck, so a wrecker was called. USAA selected a garage, the car was loaded on the flatbed, and off we went. After about 15 or 20 minutes we pulled into Story's garage, way out in the boondocks in rural North Texas. This place is not a beauty, by any stretch of the imagination. There was no local cab service, my wife would never find the place...so the owner offered the services of his high school assistant to drive me to my home, about 15 miles away, for only the price of the gas. The next day he called to say that the vehicle was running fine. He had checked and found no fuel pressure. He bypassed the fuel pump relay and still had no pressure. After reinserting the relay and looking at a couple of other areas, he found the fuel pressure was up at 50 psi and the truck started fine. He offered to replace the fuel pump (for around $400 or so), but suggested it might have been just a one time thing. Bottom line.... I picked up the truck the next day and drove it home. He refused to take any payment for his effort saying it wouldn't be right for the allegedly "little" effort he put into the job. This attitude, knowing that if the pump actually goes out that I won't be taking it that far away for a replacement, is certainly worth a positive review. It shows that the integrity, friendliness and competence of the individual running the business is much more important than the appearance or location of the shop.

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