Fairmount Auto Service

  • 5.0 of 5 stars
3 reviews

6525 Fairmount Ave, El Cerrito, CA 94530, us

(510) 524-0313

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Aug 01, 2009
John Wansick, the owner, has been helpful in answering questions, referring us to a lock expert, a body repair place, a tire shop, and other places. He is willing to help with small problems at no charge: for example, our Ford Focus ignition key wouldn't come out of the ignition. John lubricated it and crawled under the car to analyze the problem, and then referred us to the lock experts. He warns us of upcoming service needs and gives cost estimates so that we can prepare for having the work done. His shop is next to a BART station, which is convenient for many, and also next to a large shopping center.
Jan 21, 2011
The owner, John, is a downright nice guy in addition to being honest/fair, competent, and efficient. He has worked on our Volvo, Pontiac, and Volkswagen and we are highly satisfied with every interaction. He will present the alternatives to you, even if it means he won't make the biggest buck off you that day; he is wise enough to know that he will earn more from the loyalty he inspires from long-term repeat customers. (Additionally, I am female and have NEVER been spoken down to by anyone at his shop.) I can not recommend John and Fairmount Auto highly enough.
May 18, 2011
John is always looking for the best combination of appropriate and cost effective solutions. A great problem solver and a nice guy.

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