Sams Quality Auto Care

  • 5.0 of 5 stars
3 reviews

267 N Marshall Avenue, El Cajon, CA 92020, us

(619) 590-0403

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Mar 27, 2007
We have 6 cars (Honda Civic, Eclips, Mercedes SLK, C280, Ford Eplorer, BMW 318) and Sammy fixes and maintains them ALL. We get an honest reliable estimate everytime. The repairs, and oil changes are quick. He usually drives me home if the repairs take more than a day, but for oil changes I just hang there and use the free wi-fi in his waiting area. Overall, this guys is friendly, honest, reliable and you gotta love the skullet.
Nov 07, 2011
Nov 11, 2008
I was having difficulty shifting my '04 Civic Si. Figured out there was something called "transmission fluid" that might need flushing. Seeing Sam's Quality recommended on this page, tried it. Sam flushed and replaced the fluid. I drove away happy...until I realized the car was still shifting with great difficulty. Three days later I took the car back and asked Sam to diagnose the problem and tell me what it would cost to fix it. We went for a drive. He figured it was the "sankro" (synchro?). (Sam's English is not great.) Brought the car back to the shop. Sam opened the hood, looked, stuck a long-handled instrument down in there, pushed something, asked me if the stick shifter was moving. It was. With the magnetized end of his tool, Sam then fished out a small piece of a bolt. Smiling, Sam showed it to me. We went for a drive. All fixed. Cost: $0.00. I tried to pay, figuring I should give him at least $20. Sam refused to take anything. How much did he save me? What would it have cost me to replace the spherical flurgit flangeston connector gasket, or a clutch? Before taking the car back to Sam I even contemplated going to a dealer (!) where I half expected to be told "new clutch, $1200," to which I half contemplated asking "Wanna buy the car?" So to say I recommend Sam ...um...understates it.

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