Horizon Independent Service

  • 4.4 of 5 stars
5 reviews

1202 N Azusa Ave, Covina, CA 91722, us

(626) 858-1708

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.5/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
3.8/5
They are always honest
4.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Oct 25, 2005
  • N/A
I found this place through this website and had a great experience with them while they worked on my 1990 Accord. Fair and friendly.
Nov 07, 2011
Jun 07, 2004
They specialize in Honda and Acura. They are certified by Honda for repairs and warranty work. They use all factory parts unless customer opts for rebuilt items. The shop has 8 bays including an alignment rack, and also has some special machines for cleaning engine and automatic transmission internals as well as fuel injectors. The owner worked for a major local Honda dealer for about 13 years as a Master Mechanic and also managed their service department for about the last two of those years, before deciding to go out on his own. He started with 2 bays in an area a few miles from their current location. They are honest to a fault and very people-oriented. As a result they have a large customer base/following. The owner, Richard Holmes, runs a 'tight ship' and has been known to 'let go' staff if their attitude or work isn't up to high standards. The staff is very professional and friendly and all seem to enjoy working there. Richard is very friendly and enjoys talking with customers whenever he has the ability (as does his service dept. personnel). personnel). I have been a customer since 1990 and wouldn't even consider going elsewhere.
Jun 07, 2004
They specialize in Honda and Acura. They are certified by Honda for repairs and warranty work. They use all factory parts unless customer opts for rebuilt items. The shop has 8 bays including an alignment rack, and also has some special machines for cleaning engine and automatic transmission internals as well as fuel injectors. The owner worked for a major local Honda dealer for about 13 years as a Master Mechanic and also managed their service department for about the last two of those years, before deciding to go out on his own. He started with 2 bays in an area a few miles from their current location. They are honest to a fault and very people-oriented. As a result they have a large customer base/following. The owner, Richard Holmes, runs a 'tight ship' and has been known to 'let go' staff if their attitude or work isn't up to high standards. The staff is very professional and friendly and all seem to enjoy working there. Richard is very friendly and enjoys talking with customers whenever he has the ability (as does his service dept. personnel). personnel). I have been a customer since 1990 and wouldn't even consider going elsewhere.
Nov 23, 2004
We are on our 4th car at their 2nd location. I don't recall a single time that we were "ticked off" after leaving. They've underestimated the length of time for service on ocassion, but we usually go on Saturday, when it's busiest, so I can understand that. They have stayed and worked late on our car on Saturday night, to get it back to us before they close for 2 days, they've gone out of their way to get parts for us, and they've made money- saving recommendations. They do just Hondas and Acuras, and they do them right.

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