Norcal Auto Tech

  • 5.0 of 5 stars
3 reviews

140 Dillon Ave, Campbell, CA 95008, us

(408) 374-6666

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Apr 02, 2007
Ender is a real nice guy, that is very knowledgeable about every car I have taken there, or referred over. He won't sell you anything you don't need, and is very thorough and clean. His rates are lower than other places I have used, and he explains what is needed and why. I have recommended 12 friends to him and all of them are 100% satisfied.
Sep 04, 2010
Ender has always been cost effective, timely and very personable. He has also worked on my wife's Infiniti and done a great job. My answer with respect to responding to screwing up is I don't know, because he has never screwed up anything for either car! Try him, and you won't go anywhere else.
Apr 29, 2012
  • MarinaFromCampbellCA
My car plain stalled out & wouldn't budge. I was in a left-turn lane (and none of the drivers seemed to notice the hazard blinkers, or even that the back hatch being open was a sign of a car not going anywhere--what are they teaching drivers these days?) waiting for the AAA truck to come. When it came, I explained to the driver what had happened, any background details, what I had been doing & what I had observed when the problem occurred. I used his terms, his language, and he decided this middle-aged woman knew what was what. He asked me where my mechanic was, and said it was stupid to go that far away; what had the dispatcher recommended (which I didn't recall). He said he'd take me to the best mechanic around, and rather close to where I live. Said his work was good, and so were his prices. That's how I met Ender. Of the 6-7 times my car has seen him, there have been two "barely any time" repairs for which he charged me NOTHING, and the one time the car wouldn't misbehave for him, he also charged me nothing, because he can't diagnose what doesn't happen. I know the first time this happened, I came back the next day with a large bouquet of scented roses from my garden. I didn't manage to get back after the second no-charge, but at the third, I was prepared. I presented him with 14 grams of high quality saffron threads. His eyes got wide when I gave the packet to him. Since he's Turkish, I figured he or his wife would know what to do with it. I couldn't let his kindness go unrewarded. If you need a lot of minor to medium repairs/services, but can't afford them all at once, he will tell you what needs doing most, and how much that will be--and how long you can hold off on the other items. A question above is, do they respond well when they screw up--I wouldn't know, because they haven't done so! I have never felt that he spoke down to me either because I am a woman nor because I don't always know how to describe, in mechanics' terms, what has gone wrong. My former mechanic in Santa Cruz was like that, and I've been missing him AND his quality of work. Ender's very pleasant to deal with, and I had been looking for the caliber of mechanic I'd had in Santa Cruz. After three other mechanics in five years, I think I found him.

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