Auto Tec

  • 4.8 of 5 stars
29 reviews

2885 S Winchester Blvd, #A, Campbell, CA 95008, us

(408) 866-8366

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.8/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.9/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Apr 07, 1999
This place is wonderful for owners of Japanese cars. Tony always comes in under estimate, and it's always done on time. Ann, who answers the phone, gives me a ride to work if I need it; I work in Los Gatos. I am never talked down to because I'm female. I have been happy--heck, ecstatic--in all the years I've gone there. They never, never, never try to blow something past me. I LOVE THIS PLACE!
Nov 03, 2000
I thought I had a starter problem but both Tony and his wife Anne did not think so because my 95 Toyota Camry had only 80000 miles on it. She said Camry starters last 150000 miles anyway. They said this before even seeing my car. Tony asked : How many clicks when you try to start it? 1 click is the starter, multiple clicks constitute a battery problem. Sure enough it was the battery. They had a new battery in the car in no time. Instead of spending $300 on a starter which I did not need I got a new battery installed for less than a $100.
Nov 13, 2000
I'm living in Washington, DC; my son is at school in Silicon Valley and living in Los Gatos. I found this shop via the Cars.com site, and choose it based on their speciality in a variety of Japanese cars and the favorable comments on their work. I was very pleased with my interaction -- both Tony and Tuan (Ann?) were great to work with over the phone. When I called, the car was broken down on US 101 in Mountain View. Tuan recommended a towing service and we got the car towed to their shop. Tony paged me the next business day and we had a detailed discussion about the problems and discussed a plan for the repair (replace radiator, water pump, clutch -- I have had a harder time getting this much discussion with some of my doctors). Tony kept in touch with me during the repair, actually suggesting that the water pump replacement could be postponed as it did not leak after he replaced the radiator and could test the engine at normal operating conditions. (As I was 3000 miles away, I was completely dependent on his telephone description. I had already authorized the pump replacement and I take it as a strong indication of his honesty that he suggested delaying the work.) If I need further work on our Honda I will definitely direct my son to take it to Auto-Tec.
Aug 10, 2001
I was looking for a trust-worthy car mech in the San Jose area. I've been ripped off before. My car is in relatively good shape, just needed a tune up and a few nicknacks fixed. Various points: - Auto-tec was pleasant on the phone. They were happy to be refered to by this web site. - realigned my steering when I did not ask for it :) - was not able to fix my squeeky speedometer but informed me of that and that they had tried several approaches. Happy with the honesty. - I asked about a couple of areas of my truck that a sneeky mechanic could have taken advantage of and tagged on some extra $$ (timing belt, clutch, ) BUT auto-tec did not. Instead he informed me that I had a chain timing belt and that would not need changing. Also tested my clutch and felt that it was grabbing fairly well and to wait for another 30000 to check. - I had a problem with eceleration dragging and suggested that it could have been a clogged fuel filter. They corrected me and found that it was the spark plug electric line (one of them) that had a break and prevented it from firing, thus only 3 fired and degraded the exceleration performance. Again, honest. Very happy and will be going there as long as I'm in this area. Thanks for this web site CAR TALK. :) Thomas
Dec 26, 2001
After getting a quote of $600+ to replace my plugs, cables and distrib cap at the Nissan dealer my wife favored, I checked here and found Autotec highly recommended. I had my car towed there. Their est. was $250! After making the repairs the owner notified me of a couple of other ~potential~ problems to look at later. The total price: $250!! My wife picked up the car and was likewise impressed with Autotec. Micah Burke
Aug 13, 2006
Found this shop on cartalk and used for scheduled maintenance on my Nissan and Suabru, Easy to work with and very reasonably priced.
May 07, 2002
They have not charged me anything on a few occasions when it was a simple repair. They have solved problems that the dealer repeatedly was unable to fix. I tell all my friends, relatives and coworkers about them because they do such a great job and are so honest.
Nov 07, 2011
Jul 18, 2003
This was by far the most pleasant auto repair experience I've ever had. My Toyota Avalon was not starting regularly (it required an increasing amount of "clicks" of the ignition. Tuon explained the difference between a battery problem and a starter problem, and unfortunately, I needed a new starter. I dropped off the car at 10:30, walked home, and got a call at 1pm, saying it was ready. The estimate was exactly what he quoted, plus tax. I plan to have him do all my Toyota maintenance;honest, fast, reasonable, competent. What more could you want?
Jul 18, 2003
This was by far the most pleasant auto repair experience I've ever had. My Toyota Avalon was not starting regularly (it required an increasing amount of "clicks" of the ignition. Tuon explained the difference between a battery problem and a starter problem, and unfortunately, I needed a new starter. I dropped off the car at 10:30, walked home, and got a call at 1pm, saying it was ready. The estimate was exactly what he quoted, plus tax. I plan to have him do all my Toyota maintenance;honest, fast, reasonable, competent. What more could you want?

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