The Master Technicians

  • 4.6 of 5 stars
9 reviews

12209 Locksley Ln, Auburn, CA 95602, us

(530) 889-9682

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.7/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
4.4/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.4/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.4/5
Dec 31, 2002
BETTER THAN DEALERSHIP PRICES AND ALL TECHNICIANS ARE MASTER TECHNICIANS. FRIENDLY AND VERY KNOWLEDGABLE OF THE PRODUCT. ONLY RECOMMENDED NEEDED REPAIRS, FREE SAFETY INSPECTIONS, GAVE ME A RIDE TO WORK AND PICKED ME UP WHEN REPAIRS WERE COMPLETED. WITHOUT A DOUBT THE CLEANEST REPAIR SHOP I HAVE EVER BEEN IN.
Nov 07, 2011
Nov 23, 2004
I appreciate how prompt they are with service and advising what they find as they work on the vehicle so there are no surprises when you show up. They seem to genuinely like their customers and appear to be very honest.
Sep 08, 2005
  • N/A
I do not expect perfection in auto repairs but I can rate this company equal to, or better than, any other service I've received. I applaud their integrity and intent to do a good job.
Nov 07, 2011
Jul 28, 2009
This shop is awesome! I can only purchase Toyota, Lexus or Honda vehicle because that's all they work on, and I won't go anywhere else....so much more reasonably priced than the dealership, definitely worth the drive to Auburn.
Jun 21, 2010
Great work, timely repairs, you schedule your work, and they do it as scheduled, friendly personnel, great waiting facilities. All around, this is a wonderful garage - too bad they only work on Toyota and Honda products.
Feb 17, 2011
I went to the shop based on recommendations here at cartalk.com and on the fact that this shop has been voted best of the best in each of the last five years by the readers of the local newspaper. I needed service quickly....cracked radiator and leaking valve...and I was back on the road in a day at a very fair price. My ratings are based on my single experience along with the stellar reputation achieved by this shop in the community.
Jan 07, 2012
  • Lorri_ToyotaOwner
We use to go to mechanics recommended here in Sacramento, but after a mangement change we had to find a new mechanic and decided to get one in Auburn. After using the dealerships that were unhonest, didn't do work they were supposed to, treating me (female) like I was an idiot, and costing us way too much money - seems something else ALWAYS needed repairs.... we tried these folks. I was impressed with my first visit and have been since. When we did have a problem they identified it, fixed it while we waited, and were very professional. When family is in town and need car work I am happy to take them here. Stacy is awesome to work with, the office staff is always friendly, car is always clean and ready to go when they say it is! Thanks!

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