Castner's Auto Service Incorporated

  • 4.7 of 5 stars
5 reviews

214 S Bradford Ave, Anaheim-Santa Ana-Garden Grove, CA 92870, us

(714) 528-1311

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.3/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
3.8/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Apr 02, 2002
Real mechanics, not just parts replacers. Full service from oil changes through major engine work. Normally work by appointment, but will try to fit you in if an emergency.
Jul 20, 2006
They are the most honest people around...family owned and operated for 50 or so years. Family also involved in the community. Would NEVER cheat you, always honest and dependable. WOULDN'T TAKE MY CAR ANY PLACE ELSE.
Nov 07, 2011
Aug 09, 2009
They've addressed all concerns mentioned or listed- not necessarily fixed them because they've applied prudence in their evaluations, suggesting to customers when repairs or changes can be postponed until later, or are unnecessary. This is 2nd generation family operated business, with the son exhibiting same strong characteristics as mom & dad did. They have always stood beside their work & have never attempted something they couldn't satisfactorily complete. They've never compromised on quality of replacement parts or service performed- to my knowledge.
Mar 12, 2011
Very friendly, family-operated atmosphere. Called to explain exactly what they proposed doing to the car before beginning the job. Turned the front rotors and rear drums and replaced pads/shoes. Greeted me by name when I picked my car up. Very reasonably priced. I would definitely take my car back again.

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