Berkeley Motor Works BMW

  • 3.9 of 5 stars
4 reviews

736 San Pablo Avenue, Albany, CA 94706, us

(510) 528-1214

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
3.3/5
They are competent
4.0/5
Their repair price is reasonable
3.3/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.8/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Sep 13, 2004
After being victimized by our local BMW dealship/Concord, CA (high $$$$ for even simple repairs), we sought out another service provider. We were introduce by a mutual friend, and I must admit I like doing business with them. We had one of our 323's in for a 100K tune-up, and the next day while driving into work -- the car died. We contacted them from our cells and within 90 mins their towing service showed up to pick-up the car -- no questions asked! Ended up that our fuel pump failed and needed to be replaced (ouch - cost $550). All in all great customer service - Carol and Mike seem to really car about their clients.
Aug 04, 2004
These guys are great. They go the extra mile for me. I wont go anywhere else.
Oct 26, 2006
These guys only work on BMW's. They're professional and vey competent. They're not inexpensive, but I feel are reasonable for a BMW specialty shop, and are superior to the dealers.
Nov 07, 2011

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