Ed Cain's Auto Service

  • 4.8 of 5 stars
1 reviews

3047 N Alvernon Way, Tucson, AZ 85712, us

(520) 326-6572

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
N/A
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
N/A
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 19, 2004
I thought my truck's tranny was going or the engine was destroying itself slowly, but the mechanics at Ed's suspected something different. They were right. Luckily for me it was just a clogged catalytic converter (still pricey parts). After stopping in to see the shop and talk to the mechanics, I went home to return with the truck. When I got there, they immediately popped the hode for a quick check and then drove it. The guys were clearly done for the day, they didn't have to look at the truck. They could've told me to drop it off so they could look at it tomorrow. But they didn't. They quickly agreed on the problem and told me they would test it in the morning with a heat sensor. They did and called me to give me an estimate with options and to tell me I could pick it up by 4 that day! Ed's estimate was off by the amount of state tax and the truck was ready at 2pm. They also cut open my catatytic converter to show me the damage (and yes it really was from my truck). I'm new here, so I didn't no where to go but now I know where I'll go back.

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