Granite Reef Svc Center

  • 4.8 of 5 stars
6 reviews

8401 E Mcdowell Rd, Scottsdale, AZ 85257, us

(480) 941-2474

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Dec 30, 1999
He knew what the dealer charged for that servcie but charged me 1/2 of that and did more work than the dealer would have (actually replaced fluids rather than just checking them). On the other hand, the dealer washes the car and give me a loaner, but for $200 savings, I'd rather take my car to Mike and get more good care for my car for lots less money.
Jul 23, 2009
We've been taking our cars to Mike for almost 20 years, and he has always treated us fair. Doesn't make things up, fixes what he says he'll fix honestly. And the one time that it was hard to tell exactly what was wrong and he fixed the wrong thing, he made it good to me. What more could you ask for in a garage?
Jul 05, 2010
Service and prices are fantastic. They did a great job of explaining my car's problems and getting them fixed quickly so that I could get back on the road. I highly recommended Granite Reed Service Center!
Jan 02, 2011
  • N/A
Took my 10-year-old Honda Civic in to Mike for the first time summer of '08. Its never had more than basic maintenance, so I was expecting to need a new timing belt++. The shop called to keep me abreast of the work and charges and then had all the old parts and a thorough explanation of the work ready for me when I picked the car up. I'm a 52 yo woman and was dealt with and spoken to in intelligent layman's terms, with neither condescension or patronization!! Great bunch of hardworking, competent and ethical mechanics.
Feb 26, 2011
I called on a Friday morning to see about bringing my car in, and Mike said they were slammed but asked me what was wrong. I told him, and he said, "Bring it." He said I'd cause damage to the engine if I drove it like that. So I brought it and they worked me in. When I came back to pick it up, I tried to give Mike more money than he asked for, and he wouldn't take it. I told him I appreciated him fitting me into his busy schedule, and fixing it so promptly, etc., and he said that's what they do. He wouldn't take the extra money. An honest car mechanic? I was impressed. I hope nothing else breaks on my car, but if it does, I know exactly where to take it.
Jul 09, 2011
Steve Wright, the owner of the shop has been taking care of our entire family's automobiles for nearly 20 years. Steve is always upfront with us explaining and showing us what is wrong with our vehicles. His prices are always reasonable. We love Granite Reef Service Center and will never take our cars anywhere else!!

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