A & B Automotive

  • 4.9 of 5 stars
8 reviews

1235 East Dunlap Avenue, Phoenix, AZ 85020, us

(602) 906-9579

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Feb 04, 2009
jose is so friendly. He always gives ma a ride to work and gets the job done be for i get off.
Mar 17, 2009
Personnel were very courteous. Did not try to sell me more than was needed even though I am a woman. Explained what should be looked at in the near future. I was given a ride home and also picked up to retrieve my vehicle. I highly recommend this company.
Feb 13, 2009
Being a female it can be hard to find a place that doesn't try to rip you off and treat you like your an idiot! But at A&B they are very nice and honest and do a great job! Thanks guys!
Feb 18, 2009
The timing belt on my Honda needed replacement, I took it to A&B and they got it done the same day. They showed me my old parts and were very professional. The place is kinda hard to find, behind the Bowling alley and Country Market on 12 st and Dunlap. Once you find it you'll be glad you did.
Mar 05, 2009
My husband and I have been taking our cars and trucks to A&B since they opened shop. They have always strived to be fair in price and will never tell you you need something done if it doesn't need to be! It is so nice to know you will not be taken advantage of! Auto repair can sometimes be expensive and at A&B Berj, Chris, and Jose all understand this and try very hard to keep repair costs as low as possible. I marked my survey as a biased customer because I am...since first taking one of my vehicles to A&B I've never gone anywhere else!
Jul 21, 2010
In May, I drove my 2003 Saturn ION from Michigan to Phoenix AZ (total trip was over 2000 miles). Contemplating a return trip to MI, I asked A&B to ensure the car was still safe, road-worthy. The mechanic checked the car within three hours; the delivery of appropriate serpentine belt was prompt - this enabled the competent, amiable worker to complete my request. A great experience ... when I complete my move to AZ, I'll definitely return. Many thanks to CarTalk for providing info on A&B ! They were superb
Feb 10, 2012
  • PT2011
I highly recommend!! I went in with no appointment on a Friday afternoon, hoping to get in. Staff was very friendly, diagnosed and fixed the problem very promptly. Jose was very informative and answered all of my questions. As a female, I sometimes feel like male mechanics talk "down" to me or give me sub-standard service, this was not the case at all! I was in and out and on the road in a little over an hour! I will be going back.
Aug 28, 2012
  • tsettle07
Wow, I'm so glad I found this shop. Thanks to this website, I've found the shop I've been looking for to work on my car. Because my car is older, and I can't afford to purchase a newer one, I have to find a good, reputable shop that will solve the correct problem at a fair price regardless if I am a woman. They seem fairly slow as there really weren't many cars in the parking lot or in their garage. However, the greeted me promptly and Jose (as part owner) helped me so much. He is very knowledgeable and honest, and will do everything he can to make sure your car is in tip top shape before being back on the road. I wasn't too sure what was wrong with my car, but 30 minutes after dropping my car off he called me to tell me the problem and fixed it in 4 hours. Not only that, but Jose even drove me home and picked me up before and after the service was done. Now that's customer service at its best! After my car was fixed, I added on an oil change in which Jose finished in 7 minutes! Yes, I timed him because if you go to Jiffy Lube or anywhere else you are waiting at least 30-45 minutes for an oil change. Jose was fantastic and they will be seeing more of me as I am trying to bring my poor car back up to tip top shape so it will last me another 5 years. I highly recommend, especially to women out there that always get duped by mechanics trying to take advantage of them and charge them out the wazoo. Let me tell you, I don't care where I move to in the valley, this is my only mechanic shop from now on as long as I live in the greater Phoenix area!

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