Masterwerks Tire & Auto

  • 4.8 of 5 stars
4 reviews

21824 N 19th Ave, #A, Phoenix, AZ 85027, us

(623) 869-8473

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.3/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
3.3/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Dec 14, 2001
Mike and Dave go out of their way to get any parts that you might need, even if it means having to work late, and their prices beat competitors'. They are always courteous, honest and have really nice mechanics working for them. They give you a printout with all work and parts itemized, and keep track of your repair record in their computers. They speak to women customers just as they do to men, patiently and answering all questions. Their waiting room has a seating area with current magazines, coffee, and of course, tire displays.
Jun 15, 2009
  • N/A
I was told honestly that my repair would be over $1000. Since my car is not worth all that much more than $1500 it was not a good deal to get it completely repaired. They offered to get me back on the road with a safe and much less expensive alternative. It will not fix the problem entirely, but it is more than good enough for now given the worth of my car. Their fix will allow me time to find another car to purchase. I am quite happy with their work
May 07, 2010
I've had several repairs done by Masterwerks and have been satisfied with everything except front end alignments. They seriously messed up two of the three front end alignments they did for me.
Jan 28, 2011
they were very pleasant and friendly too.

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