Carmel Automotive

  • 4.5 of 5 stars
3 reviews

1901 W Thunderbird Rd, Phoenix, AZ 85023, us

(602) 942-8670

Email: 

Website URL: 

Is this YOUR shop? Claim it and stay up to date!

Javascript is required to view this map.

Add a review

Log in or Sign up to add a review

Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.7/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
3.0/5
They are always honest
4.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Dec 28, 2000
They have repaired my 1983 Chevy Van (adapted for my disability: I drive from my wheelchair) several times and seem to really care that it is in the best running condition to ensure my safety. Though their prices might be a little high, I think they are a good example of "you get what you pay for." Bruce, the owner/manager, and all the other employees treat everyone with courtesy and respect. The employees seem to really like working there.
Aug 17, 2001
The staff is always very friendly & polite too ~ nice place to stop for a coffee to start your day :)
Oct 24, 2007
(1) They have nothing to do with ExxonMobil now; they are called "Carmel Automotive." (2) Midway Chevrolet messed up my Camaro Z28, causing frequent intermittent stalls that started as I drove the car off their premises after they had worked on it--"pure coincidence" according to Midway. They then took many attempts over several months to not repair it, including making me pay $1,000 for a distributor that they were "sure" would fix the problem. In disgust, I stopped using Midway Chevrolet and took my cars to Carmel on a good friend's recommendation, (still Exxon then.) Carmel fixed the Z28 problem in TWO HOURS without fancy Chevrolet diplomas and equipment, because the mechanic had a logical, scientific approach. (3) They once made a mistake on one of my cars and the problem hit a few days later, requiring an expensive tow- truck and repairs. I assumed they would say it was coincidence and not their fault, but I had been biased by too many years of Midway Chevrolet service. Even though I had no proof; only circumstantial evidence, Carmel accepted responsibility and paid in full for the tow-truck and repairs. In my considerable experience, all mechanics make mistakes, but this is the first time one took responsibility, so I was really impressed, and stuck with Carmel without regrets. (4) Their evening hours for drop-off or pick-up handled by the gas station attendant are really convenient.

Get the Car Talk Newsletter



Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute