Carmen's Innovations

  • 5.0 of 5 stars
2 reviews

21837 N 27th Ave, #1, Phoenix, AZ 85027, us

(623) 581-9554

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Nov 07, 2011
Sep 05, 2002
Being female, as a general rule, anyone in the auto industry tends to assume I am ignorant or am not going to do the research necessary to get the job done at the fairest price in the timeliest manner. Not Carmen! The very first time I took my car there, it was almost a "test". I had just been told by another repair shop that it would take close to a thousand dollars to fix my car. I took my vehicle to Carmen, relayed what I had been told and simply asked if he could do it for less. Of course, I ended up leaving my Toyota with him. Shortly thereafter, I recieved a phone call from Carmen telling me what was really wrong with my car and that it would not cost more than $150! Needless to say, I have since then referred numerous happy, loyal customers.

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