Blackwell Automotive

  • 4.1 of 5 stars
2 reviews

15440 N 40th St, Phoenix, AZ 85032, us

(602) 992-5478

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jul 26, 1997
I have used this shop for over 10 years. During that time they have repaired a 1973 K5 Blazer, a 1979 Dodge Class C motor home, three Subaru hatchbacks and a high-end Subaru Legacy LS wagon. I have always been satisfied with the service. Recently I had a problem while out of state, and called this shop to ask the owner (a very competent mechanic who now manages his business) to talk to the service manager at the shop doing the repairs. Tom Blackwell did this, and also took the time to price the required rebuilt transmission and other repairs, and then negotiate with the other shop on what I would be charged and how well they would take care of me. (I've reported that shop separately.) Every service-related problem I've ever had (most recently squeaky new brake pads on a Subaru hatchback) has been addressed promptly, and frequently without charge. When this shop subcontracted service years ago, and the subcontractor screwed up, this shop made it right. This shop was originally recommended by a specialty shop manager as being reputable, ethical and drug-free. Over the years that seems to have been the case; the need for the employees to remain drug-free has always been an important consideration. The shop owner has even given me his home phone number so that I can call him at home when I have problems while out of town during non-business hours. I cannot recommend him too highly.
Nov 07, 2011

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