Robin's Auto Clinic

  • 5.0 of 5 stars
2 reviews

1004 S Westerly Road, Payson, AZ 85541, us

(520) 474-5100

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jan 06, 2000
When I retired and moved to Payson, Arizona, from Chicago, I needed to find an automotive technician who was up to date on late model cars. I have a '98 Honda Accord and I will not let just anyone touch it. I was referred to Robin Morris at Robin's Auto Clinic by an oldtimer who has lived in Payson for 25 years. My friend told me that Robin graduated in the top of his class with a degree in engineering and worked in the automotive engineering field for several of the major auto manufactures but was not happy with the politics when it came time to finish a certain component project on the vehicle. The manufacture always let the vehicle go to soon before all the bugs were worked out. Being an engineer myself, I can relate to the frustration Robin had to deal with. While Robin was going to school, he worked for several domestic and foreign automotive dealerships. Robin decided that to be happy in life he needed a change. That is when he decided to open his own automotive service facility and moved and did so in Payson, where his parents lived. On my first initial visit to Robin's shop, I was very surprised to find a well-equipped shop. Robin has a Chassi Dyno in the floor for chaining down troublesome cars and really getting into complex problematic diagnostic problems, similar to the doctor when he puts you on a treadmill and tests your heart under a load. Robin's reference library is exhaustive, and you could eat off the floors in his shop. And I couldn't believe my ears when Robin put my Honda up in the air on his hoist and said come over hear and look at this! Never has anyone allowed me to watch them work right there next to them (not afraid that I would catch them breaking something) or worrying about insurance liability. Robin simply told me to be careful and not touch anything and to listen to him and he would show me what my problem was. The problem I had on my Honda was a front balance shaft seal had popped out of its bore and the engine oil was leaking out. This had happened before and I took it into the dealership and they installed a new seal. Robin told me that he had a special seal retainer plate for this that not even Honda had. He told me how much it would be to install it and also took the time to look over all my records of maintenance I had done so far and made recommendations for additional service. The price that Robin has quoted me to do a job has always been right on the mark and never any more. Robin's business hours are a little hard for me sometimes, as he has arthritis in his knees, he only works 4 days a week Monday through Thursdays, 10 AM till 5PM, and he is usually booked up for a couple of weeks. But he always tries to accommodate me and fit me in for service. Robin is by far the most expensive shop in Payson, BUT he fixes my car right the first time, and I have never had to bring my car back for the same problem or for any other reason after he has worked on it. I can not afford to be wasting my time with people who don't know how to read a schematic or don't even have one for my car, who are just parts changers who try this and that at my expense! Robin is also hooked up on the Internet to the IATN network where 25000 automotive technicians exchange helpful tips on different cars. And that service has an exhaustive database where Robin can go to review problematic common faults. I feel very good about this referral to Robin and I don't have enough time here to totally justify Robin's abilities and understanding of today's complex computerized cars. All I can do is tell you from an engineer's standpoint that Robin is truly one of the finest and gifted intellectual persons that I have ever met.
Oct 22, 2011
I agree with everything said about Robin and add that even to this day, Rob still finds the time to return calls and give a second opinion and his mind is still as sharp as the edge of lightening.

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