Top Line Auto

  • 1.2 of 5 stars
1 reviews

1060 S Alma School Rd, Mesa, AZ 85210, us

(480) 834-2454

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
1.0/5
They are competent
1.0/5
Their repair price is reasonable
1.0/5
They complete the work in a timely manner
1.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
2.0/5
They treat male and female customers in the same manner
N/A
They are always honest
1.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Dec 28, 2010
DO NOT TAKE YOUR VEHICLE TO THIS SHOP FOR REPAIR!! THEY ARE NOT HONEST!!! Top Line Auto Service quoted me a price of $150.00 for the repair of my car's leaking power steering over the phone. -When my son took my car in on 10/29/10, they told him that it would be $170.00 -They were supposed to repair/replace my power steering pump which was leaking for which they charged and I paid them $177.62. -My power steering started to leak within the week after the repair, and is still leaking. -When I took my car back to have Top Line fix it again, Tom Lord, Top Line owner/partner, said that he would fix the leaking power steering again for an additional $285.00!!! -When I asked him what repair did they performed on my car for $177.62 before, he said they had replaced the high side p/s hose (which for my car, retails for $14.99 at Auto Zone). Top line charged me $75.00 for the hose. -Coincidentally, the retail price for the p/s pump is $73.99 at Auto Zone. -AGAIN, DO NOT TAKE YOUR VEHICLE TO THIS SHOP FOR REPAIR!

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