Yates Automotive

  • 4.5 of 5 stars
1 reviews

694 Thornton Ferry Rd, Hot Springs, Ar., AR 71913, us

(501) 760-1976

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
N/A
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Oct 18, 2010
Well...I was in a bind, because my mechanic was down, with a bad back, and was waiting to be operated on. I had an old truck that was leaking oil out of the clutch flywheel cover and was told by a repair shop manager that I most likely had a rear main engine seal out, but they didn't work on 1-ton dually dump trucks. He said you might try Charlie Yates out west of town. I finally found Charlie's shop and I was treated very well. I took/towed the truck in the next morning and they called me that evening and said your good to go. Their bill was under the estimate and they fixed a couple of other problems to boot. I picked the truck up, it runs good and I'm happy. I was thinking how easy it would have been for them to call and say you have oil on your clutch so we are going to have to replace it, as well as,...but that didn't happen and I was relieved.

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