Import Media Incorporated

  • 4.9 of 5 stars
3 reviews

1085 Wilson Rd W, Tanner-Williams, AL 36695, us

(251) 639-6800

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Dec 14, 2001
They were the most honset quote given. No fluff, no attempts to add extras. He beat all quotes by 20%.
Oct 07, 2008
It was a bit of a hassle to get my truck there, because the transmission was in bad shape and the shop was a ways from my house, but it was totally worth the extra effort! I found ImportMedic from the CarTalk site and it was right on the money (except for the address; ImportMedic moved to Wilson Rd, just off Dawes Rd.; it's near the Mobile Airport) The owner, Charlie, is honest and finished the work BEFORE he said he would and at a very reasonable price. It's been several weeks now and the work he did replacing my transmission with a used one has turned out great with no issues whatsoever! The phone # is 251-639-6800.
Feb 04, 2010
The 5sp manual transmission on our son's car was slipping out of 5th gear. The dealer solution was to replace the transmission. Charlie at Import Medic determined that there was a Toyota Technical Service Bulletin that addressed the problem and was able to order the replacement parts and repair the transmission. The repair was significantly less than a new transmission. We would not hesitate to return to Import Medic for future service.

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