Bence-Hartley Buick-etc.

  • 4.8 of 5 stars
1 reviews

1419 2nd Ave, Opelika AL, AL 36801, us

(334) 745-5713

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Website URL: 

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Hours
 
Specialties
Offers loaner cars
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Aug 10, 2008
I have dealt with this shop and dealer for 13 years, for cars and trucks. I value the dealership's honesty and the openness of the shop to customer inquiry and observation. When I had a low mileage brake failure beyond the warranty time limit, they helped me by convincing GM to extend the warranty. When I brought them a problem with a non-GM vehicle, they were honest enough to refer me to a private shop which performed the work to my satisfaction. There is a strong parallel between this dealer's admirable conduct of the sales operation and the service operation

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