McConnell Honda

  • 4.2 of 5 stars
5 reviews

2840 Eastern Blvd, Montgomery, AL 36116, us

(888) 780-2879

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.6/5
Their repair price is reasonable
2.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.3/5
They are always honest
4.2/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.8/5
Oct 10, 1998
They have always diagnosed my problems correctly. When I needed an expensive part for my '88 Civic Wagovan, they gave me the name and number of a wrecking yard, who supplied the part, and McConnell installed it, economically. They are always polite and on time, and will voluntarily suggest ways to decrease the cost of repairs without compromising safety.
Jan 10, 1999
There is another Honda dealership 15 miles away. They don't do good work. I would rather drive 100 miles to McConnell Honda and have the job done right the first time. They always explain the repairs and bag and box the old parts that were replaced for a nice "corpus delecti" show of faith that they are not billing for parts that they didnt replace. They cost more than an independent garage, but the work effort, courtesy and quality they put into the repair is well worth it! I feel like they treat my 87 Accord and 86 Civic with the same respect as a late model car. Sincerely, Paul Skinner
Nov 07, 2001
Aside from the high parts costs I have had a great experience. The only variance from this was when the steering kept knocking. I took the car in twice just for this problem and once in between for a routine maintence and they could not find the problem. With resolve to get the problem fixed I decide to check things out myself. With the car up on jack stands I pushed and pulled on both front tires. Imagine my surprise to find the right tie rod end so worn that the tire wobbled and it didn't require a joint puller to remove it. Considering the tie rod end inspection is in every service interval, I was quite upset. At this point I have decided to do all routine service myself and take the stuff I can't handle to Honda.
Jan 11, 2002
The only auto dealership repair shop that I ENJOY doing business with. Their labor charges will take your breath away, but they are HONEST. The timing belt on my Civic broke and I was convinced the engine had been trashed. I had the car towed in and asked for the price of a rebuilt engine. They could have had four grand out of me just for the taking, but they said the engine might be okay. Four hundred bucks, and a new timing belt later my Civic was as good as new. (A sexist comment: I have found the female service advisors to be more informed and less anxious to sell me extras than their male conterparts.)
May 11, 2012

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