Saturn of Mobile

  • 4.9 of 5 stars
2 reviews

1431 East I 65 Service Rd So, Mobile, AL 36606, us

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jul 22, 2002
Recently, I was about to get caught in a thunderstorm, and realized my sunroof wouldn't close! I was able to get to a safe place to call Saturn of Mobile to see if there was anything they could tell me to do over the phone to make the sunroof close. Alas, there wasn't anything they could do over the phone. So, James, the service consultant, told me to bring my car in (this was around the time Saturn was closing for the evening). James waited for me to get there, and took my car into a covered area, and told me that I had a loaner car waiting for me. What started out as a stressful situation ended up a breeze. The next day, James called me and let me know what was wrong with the sunroof (the motor went bad), and the price he would charge to fix it. I gave him the "go-ahead" to fix the problem, and since I couldn't get back into Saturn until the next day, James let me keep the loaner car an extra day (no charge!) I'm very pleased with James, and with the special attention I receive at Saturn of Mobile.
Sep 19, 2005
I have had several Saturns so I have many car service experiences with this dealership. The quality of the service is with rare exception A++.

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