Arnolds Automotife

  • 4.6 of 5 stars
1 reviews

216 S Oates St, Dothan, AL 36301, us

(334) 792-9538

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Hours
 
Specialties
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Mar 27, 1999
I checked around the local area for a reputable, and good, mechanic to rebuild the engine in my wife's 88 Madza 929, with 225,000 miles on it. Everyone said, "Dave at Arnold's Automotive, there is no better in the area." So off to Arnold's. We were going on vacation the first two weeks of November, 1998 and made arrangements to take the car in prior the leaving and pick up after we returned, two weeks later. The car was done at the appointed time and we drove it home. The car drove well, until my wife took it to Posum Bottom (our weekend/retirement home about 65 miles away). When I got up there she said, "the car appears to be running hot." I checked the resevoir and sure enough, it was empty. Filled it and I drove the car back with no problems. After driving it around Dothan for a week we headed back to Possum Bottom. Sure enough, the car appeared to run hot. Took it back to Arnold's. They checked it over and said the engine tempature was actually correct, the gauge must be off (which actually turned out to be the case.) Got the car back and drove if for a week about town, then my wife headed for Possum Bottom. She got about 20 miles down the road and the oil light flickered when she stopped at a red light. Back to Arnold's. They replaced the Main and rod bearings and we got the car back, drove it around town and it was not running right, (lifters were very loud. On the way back to Arnold's the oil light flickered, fortunately I was only about two blocks from their place. The tore it down again and turned the crank 10/10. By now it is the first of February. The the engine/transmission was not working right, severe downshifts. Between the local Aamco and Arnold's determined that it was the torque converter. Aamco, who had rebuilt the transmission not long before this saga began, replaced the torque converter. We picked the car up from Aamco on Feb 22 and drove to Pensacola, Fl. When we got to Pensacola, we heard the rods thumping (not just a gentle knock). Drove it back, rods quited down but the lifters could be heard a block away. Arnold's stripped the engine down, could no find the cause of the low oil pressure. Got another block, rebuild that one and I got the car back yesterday, 26 March 1999. The car has cost Arnold's a great deal of money, time and frustration. Yet through it all, they have been as courteous and pleasant as you could hope for. All work done after the initial rebuild has been done as warranty work. I have had time to get to know them on a personal level and what I discovered is that they are a very close and committed family business, whose chief goal is doing a quality job and making a satisfied customer. It has taken almost five months to get the car up and running. During this time, I could have asked for no more from anyone than I received from Arnold's Automotive in Dothan, Alabama. The problems were not of their making (i.e., poor workmanship) but the effort put into resolving them went above and beyond the call of duty. Delbert Freeman

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