Estes Automotive

  • 4.8 of 5 stars
1 reviews

2331 5th Avenue South, Birmingham, AL 35233, us

(205) 251-3300

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
May 12, 2011
Estes Automotive is a class act. They pride themselves in having a well-run, clean shop. I have seen all kinds of cars in for maintenance, from new cars to classics. They always return our cars to us freshly vaccuumed and clean - even when we took one in for a minor engine issue. They are all about customer service at Estes. Mike is my contact. My dad, who is very knowledgeable about car repairs, grilled Mike about a car problem when we first started bringing our cars to Estes. Dad was satisfied that they would not overestimate a job or do unnecessary work. In the years since then, they have earned our trust. We bring all our American cars to Estes. I am sure they do excellent work on imports too. I also have a 1970 air- cooled VW, and Mike was quick to direct me to a shop that specialized in VWs rather than accept this car without an expert on staff. One neat thing is that they gave a class on car maintenance to my daughter's Senior Girl Scout troop (high school age). Because of that class, my now college-age daughter keeps her car in great shape and we know that she will be able to handle minor car problems when on the road and will know what to do in case of a major car problem. Thanks so much to Estes for that.

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